Everyone values online security, but every day a large number of accounts are stolen and traded on the black market. Try not to log in to your account on a public computer, especially money-related accounts. Install mainstream browsers, and they will warn you of the risks. In addition, if you receive an email from the bank, do not click directly, but call the bank.
To keep your account secure, we ask for your NS&I number, surname and password when you log in. Finding your NS&I number You’ll find your NS&I number on any letter you’ve had from us since you’ve registered. It will be 11 digits long and starts with an 11, 21, 31 or 41.
Our telephone team will only be able to help you with general queries during this time. Thank you for your patience. Stay safe online. Fraudsters may trick you into thinking their website is ours. Our web address always starts with nsandi.com, secure3.nsandi.com, forms.nsandi.com or prize-options.nsandi.com. Also look out for the padlock next …
Your Premium Bonds are grouped under a single holder’s number. This number has 10 or 9 digits, or 8 digits followed by a letter. You can find your holder’s number by logging in to our online service and checking your Premium Bonds account page. Or you can call us for a replacement Bond record and we’ll sent it to you.
Sep 17, 2020 · Premium Bonds paper prize cheques will be phased out from December 2020. Premium Bonds holders that still receive paper warrants need to take action to ensure they continue to automatically receive payment of their prizes. Customers can also choose to have prizes reinvested into more Premium Bonds, giving them more chances of winning prizes in future draws.